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> CUM CUMPAR?

Produsele pot fi cumparate din magazinul nostru din Bucuresti, Strada Dimitrie Gerota 1.

Contact:

074950 3333

magazin@stereoplanet.ro (pentru utilizatorii de servicii gmail si yahoo, raspundem in timp rezonabil la mesajele primite, insa este necesar sa verificati folderele spam, trash si similare)

LUNI - VINERI

10.00 - 17.00


TOATE produsele se vand doar NOI, SIGILATE.

NU vindem produse "resigilate" intrucat NU ne adresam unei clientele care foloseste gratuit produsele spre a le returna si NU avem "resigilate" pe cale de consecinta.

Singurele produse "desfacute" (open box) sunt cele care sunt expuse in magazin, vanzarea lor avand loc DOAR in magazin, cu acordul si la cererea clientului.

TOATE produsele se vand NUMAI cu factura fiscala.

We DO NOT accept orders with shipping outside Romania.

TOATE produsele se vand numai cu GARANTIE in conformitate cu legislatia in vigoare.
Cu exceptia unor accesorii sau consumabile asa cum sunt prevazute in legislatia in vigoare.

Orice disputa legala referitoare la orice produs cumparat se refera la si poate fi judecata doar dupa legislatia in vigoare aplicabila pe teritoriul Romaniei.
 

Pentru a afla modalitatile de plata accesati optiunea Cum Platesc?

Pentru a afla modalitatile de livrare, accesati optiunea Cum se Livreaza?

Aceste conditii au valoarea de contract intre parti si sunt acceptate ca atare din momentul in care clientul efectueaza plata produsului si semneaza de primire, aceasta plata si semnare de primire a produsului considerandu-se acceptarea conditiilor de vanzare si a contractului intre parti, indiferent daca exista o comanda scrisa sau nu trimisa de clientul parte in contract.
 

STEREO PLANET SRL  considera (in raport cu cumparatorul) nula si fara valoare comerciala si / sau juridica orice rezervare primita online anterior sau ulterior cumpararii (si / sau testarii) produselor direct din magazinele noastre.
"Dublarea" cumparaturilor efectuate in magazinele noastre de rezervari online pe aceleasi produse (cumparate in / din magazinele fizice) nu confera niciun drept cumparatorilor referitor sau relationat la Ordonanta de urgenta nr. 34/2014.

Magazinul nostru este un magazin fizic si nu un magazin online.

Rezervarile care au fost cumparate de la sediul nostru, magazinele noastre nu sunt considerate comert la distanta.

Prevederile prezentei legi nu sunt aplicabile in cazul comenzilor speciale (importuri speciale) in care clientul plateste avans integral sau partial pentru produsele comandate, iar acestea (produsele) sunt importate special pentru clientul in cauza, la dorinta, indicatiile si comanda ferma a acestuia. In cazul in care clientul doreste returnarea produsului sau renuntarea la acel import special, solicitand returnarea avansului platit deja (avans integral sau partial), acesta (clientul) isi asuma plata integrala a acelui produs catre STEREO PLANET SRL, sub forma de daune - interese, in termen de 5 zile lucratoare de la data solicitarii sale.

Aceste conditii au valoarea de contract intre parti si sunt acceptate ca atare din momentul in care clientul efectueaza plata avansului, aceasta plata considerandu-se acceptarea conditiilor de vanzare si a contractului intre parti, indiferent daca exista o comanda scrisa sau nu trimisa de clientul parte in contract.

Invocarea necunoasterii produsului, specificatiilor produsului sau utilitatii produsului de catre client, NU obliga STEREO PLANET SRL la primirea returnarii niciunui produs vandut. STEREO PLANET SRL nu isi asuma nicio raspundere in astfel de cazuri invocate de clienti si NU primeste produsele inapoi din aceste cauze.

 

Cum platesc si cand platesc?

Ordin de Plata (OP) - in cazul persoanelor juridice dar si in cazul persoanelor fizice care au un cont deschis la orice banca.

Plata CASH direct in magazinele STEREO PLANET - pentru toti clientii care cumpara personal produsele din magazinele STEREO PLANET din Bucuresti.

Plata cu CARD direct in magazinele STEREO PLANET - pentru toti clientii care cumpara personal produsele din magazinele STEREO PLANET din Bucuresti.

Plata produselor rezervate se va face inaintea cumpararii (iesirii) din magazin, urmand sa primiti factura si bon fiscal (si de card / pos, dupa caz).

In cazul importurilor speciale, avansul platit de client va fi cuprins intre 30% si 100% din valoarea comenzii speciale, functie de produs, termen de livrare, relatie comerciala existenta intre noi si clientul respectiv (client fidel sau client nou).

In cazul in care clientul - persoana fizica sau juridica - refuza produsul / produsele pentru care a platit avans si, implicit, refuza plata restului sumei aferente produsului / produselor comandate (si care fac subiectul unui import special) isi asuma pierderea avansului si renunta la orice pretentie ulterioara directa sau indirecta la primirea acestuia.

Clientul care refuza primirea si plata integrala a unui produs adus pe import special, este de acord sa plateasca o suma egala cu cea care constituie acel avans, sub forma de daune - interese firmei STEREO PLANET SRL, pentru denuntarea unilaterala a contractului.

Aceste conditii au valoarea de contract intre parti si sunt acceptate ca atare din momentul in care clientul efectueaza plata avansului, aceasta plata considerandu-se acceptarea conditiilor de vanzare si a contractului intre parti, indiferent daca exista o comanda scrisa sau nu trimisa de clientul parte in contract.

Datele de identificare ale firmei STEREO PLANET SRL:

STEREO PLANET SRL

J40/12272/2012
 
RO30820525
 

Sediu:

Dimitrie Gerota 1, Bucuresti

Capital Social: 200 RON

CONT BANCAR:

RO77OTPV130001379590RO01

OTP BANK ROMANIA
 

Cum se Livreaza?

www.STEREOPLANET.ro este o interfata online de prezentare - apartinand STEREO PLANET SRL.


Livrarea se efectueaza in magazin intre 24 si 72 de ore de la data confirmarii rezervarii.

Livrare direct din magazinele STEREO PLANET - pentru toti clientii din Bucuresti si Ilfov dar si pentru toti clientii din restul tarii care doresc sa cumpere personal produsele din magazinele noastre.


Garantie

Produsele expuse spre vanzare de STEREO PLANET au garantie in conformitate cu OUG 140/2021 si valabila pe tot teritoriul Romaniei.
Exceptie de la perioada de garantie indicata fac produsele sau accesoriile la care nu este necesara
prezenta acesteia, in aceasta categorie intrand cabluri, stand-uri audio / video si accesorii aferente lor, anumite casti sau alte accesorii specifice anumitor produse expuse pe site. 

Conditiile de acordare a garantiei sunt in conformitate cu legislatia in vigoare. 

Garantia este onorata de catre unitatea de Service inscrisa pe spatele fiecarei garantii.

Toti clientii care au orice nedumerire sau intrebari despre Garantie si / sau Service au obligatia sa informeze in scris
STEREO PLANET prin email sau corespondenta postala, pentru a fi directionati catre adresa corecta si
a se indeplini conditiile acordarii garantiei produselor conform legislatiei in vigoare.
Orice alta comunicare sau reclamatii ulterioare nu sunt luate in considerare daca nu exista o comunicare scrisa intre parti.

Garantia nu este transmisibila si se acorda numai cumparatorului ale carui date de identificare sunt trecute in factura, respectiv garantie (serial number).

Garantia este valabila NUMAI in original si NUMAI cu stampila STEREO PLANET in original.

Garantia este onorata NUMAI de service-ul autorizat.

Pentru piese de schimb post garantie sau reparatii post garantie puteti contacta NUMAI service-ul autorizat, direct,
STEREO PLANET nefiind implicata in niciun fel in aceste cazuri.

Pentru reclamatii ne puteti contacta la contact@stereoplanet.ro. 

Va dorim sa va bucurati de produsele cumparate de aici si sa nu aveti niciodata nevoie sa folositi certificatul de garantie!


Nota:

Societatea Comerciala STEREO PLANET SRL, detinatoarea interfetei online de prezentare www.STEREOPLANET.ro, duce o politica stricta de respectare a confidentialitatii datelor clientilor. STEREO PLANET SRL se angajeaza sa nu transmita datele personale ale clientilor catre terti si sa le foloseasca numai in scopul pentru care au fost introduse (efectuarea rezervarii in vederea cumpararii si facturarii in magazin).  
STEREO PLANET SRL nu incurajeaza SPAM-ul, nu furnizeaza adresa Dvs. de e-mail unor terti (persoane fizice sau juridice), nu vinde, nu ofera, nu face schimb de adrese e-mail obtinute prin intermediul acestui site, nu divulga adresa Dvs. de e-mail altor persoane care acceseaza paginile acestui site, fara acordul Dvs. explicit.

Conform cerintelor Legii nr. 677/2001 pentru protectia persoanelor cu privire la prelucrarea datelor cu caracter personal si libera circulatie a acestor date, modificata si completata, STEREO PLANET SRL are obligatia de a administra in conditii de siguranta si numai pentru scopurile specificate, datele personale pe care ni le furnizati despre Dvs. Scopul colectarii datelor este emiterea facturilor si chitantelor fiscale catre / pentru clientul magazinului nostru conform legislatiei fiscale in vigoare. 


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