CATEGORII


Cine Suntem?

Oameni normali, cu placeri, dorinte si aspiratii, un business nascut online (la inceput) intr-o seara de 14 Decembrie 2003.
Un business devenit de anvergura (sub sloganul FINEST AUDIO BRANDS) printr-o seriozitate si
munca asidua, reala, cinstita si dusa uneori pana la limitele absurdului perfectiunii din dorinta de a persevera, a evolua.

Am Evoluat?

Cand am inceput era, clasic poate, un inceput de pasiune, o joaca intr-un sens inocent, deloc naiv insa.
Nu ne-am propus (si nu suntem ipocriti sa sustinem altceva) de la inceput sa fim cei mai buni.
Am devenit insa cei mai buni, prin forta lucrurilor.
Si ne place sa fim cei mai buni, sa devenim din ce in ce mai buni, frizand limitele posibilului si imposibilului
ori de cate ori avem ocazia, intr-un mod natural, deloc fortat.

Nu suntem fundamentalisti Hi-Fi si nici nu vom fi sau deveni vreodata.
Nu ne angajam in dispute inutile pe forumuri cu useri anonimi si "sinceri".
Suntem oameni cu simtul ratiunii si al momentului STOP.
Pentru ca toate au o limita, implicit felul si modul de a face vanzari Hi-Fi si High-End.
Tocmai de aceea nu ne batem joc de clientii nostrii si nu practicam trucuri tipice pentru vanzarea cu orice pret si la orice pret.
Chiar ne pasa.
Si ne pasa atat de om cat si de ce pleaca acasa impreuna cu el de la noi.
Iubim produsele noastre.
Pe cele care nu le iubim nu le mai vindem si renuntam cu totul la ele si la tot ce tine de ele.
E o relatie cumva intima, de sentiment sincer: noi le respectam si ele ne respecta, respectand feelingul
clientului care le cumpara, de asemenea.
Totul e o sinergie.
Daca n-ar fi, am fi doar unii dintre multi altii care se zbat sa supravietuiasca.
Si scopul nostru nu este sa supravietuim ci sa evoluam.
Continuu.

Avem Clienti Fideli?

Majoritatea (nu vom da procente pentru a nu creste pulsul unora si stimula imaginatia altora).
Si LE MULTUMIM!
Datorita voua existam si ne dezvoltam continuu.
Va multumim din adancul inimilor si sufletelor noastre, intr-un mod deloc meschin, cat se poate de natural si lipsit de ipocrizie.

Exista Clienti Carora NU Ne Adresam?

Ca orice alt business, avem inerent si clienti sau tipologii de (potentiali) clienti carora nu ne adresam.
Pretindem o minima decenta din partea oricui, din punct de vedere al comportamentului si limbajului.
Nu dorim sa vindem cu orice pret (la propriu si figurat) doar pentru ca "altii fac asta" si nu dorim sa acceptam orice compromis comercial
sau injosire la nivel de demnitate umana, pentru a vinde un produs, doar pentru ca "toti ceilalti fac asta".
Sa ai bani sau niste bani in buzunar (cu care vii la o promotie doar) nu inseamna ca iti poti permite orice doar pentru ca "eu sunt clientul".
Ne adresam celor care sunt oameni si mai apoi clienti, NU celor care cred ca daca nu ne coboram la nivelul lor nu le si vedem nivelul.
Categoric, NU suntem un magazin unde "returnatul" este politica de business si NU ne adresam unor astfel de "clienti".

Noi NU suntem "altii" si nici "toti ceilalti", suntem STEREO PLANET, cu propria noastra identitate si valoare.

Facem Greseli?

Se intampla uneori sa gresim si sa ne corectam din mers, sunt insa si cazuri in care, poate, nu intelegem mesajul unei intamplari,
al unui client frustrat (desi foarte izolate cazurile, posibil si fara sa intelegem, pe moment, exact ce genereaza acea frustrare).
Lucru care insa nu se aplica situatiilor care intra in categoria clienti carora nu ne adresam, prin insasi esenta acestui business.
Sau luam lucrurile mai in serios decat ar trebui (da, ca in viata privata a fiecaruia, se intampla asta si in business).
DAR - ne place sa invatam si sa evoluam.

Cine Suntem Dupa 19 ani?

Aceeasi.
Mai buni insa, ca oameni si mai buni ca oameni de business.
Am invatat, multe, in viata (in acesti ani) si in business (in general).
Si suntem de abia la inceput.
Unde vom fi peste alti 15 ani?
Cu siguranta tot aici, probabil pe o treapta a evolutiei deja mai avansata decat in prezent.

Misiunea Noastra?

Sa vindem un stil de viata.
Sa fim un stil de viata pe care, implicit, sa-l vindem.
Sa avem cat mai multi oameni fericiti.
Oamenii frustrati, inversunati sau agresivi nu sunt si nici nu vor fi tinta noastra si am aprecia
daca nu ne viziteaza (e un loc sub Soare pentru fiecare si, cu siguranta, vor gasi ceea ce cauta in alta parte).
Viata e scurta si merita traita.
Daca o traiti exact asa cum doriti, cu produsele cumparate de la noi si prin noi, e deja un scop indeplinit.
E o misiune pe cale sa se contureze cu adevarat.

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